Wheeler on the Bay Lodge

Wheeler on the Bay Lodge Logo.
Wheeler on The Bay Lodge, Wheeler, OR

4.8 • 204 Reviews

Policies

Have a question? Lucky for you, we’ve answered most of our most frequently asked questions here. Still can’t find what you’re looking for? Give us a call! 503-812-2655

OFFICE HOURS: 9AM-9PM

CHECK-IN & CHECK-OUT

CHECK-IN & CHECK-OUT: Normal check-in is any time after 3:30 pm and before 9:00 pm. If you expect to arrive later, please let our office know. Our phone number is 503-368-5858. Check out is at 11:00.

CHARGES

CHARGES: Rates are based on double occupancy.  Additional adults or children over the age of ten will be charged an added $10 per night. The Captain’s Quarters (Room # 12) sleeps ten with no additional charges. You must be 21 or older to book a room. You will be asked to provide a valid government or state-issued photo ID at check-in, and a credit card.

  • Room-side parking is FREE. Rooms 1-11 are located on the ground floor.                            Room 12 is up a steep staircase with parking nearby.
  • Wi-Fi is FREE – Ask at the front desk for a current Wi-Fi password.
  • Direct TV Cable
  • We do not have room service but provide towels or linen at guests request. Do not hesitate with any questions. We’re here to help you.
  • Some rooms have jetted tubs: please refrain from using any bath bombs, oils, foaming soaps, or glitter. We provide tub-friendly products for your use.

NO SMOKING/VAPING

All rooms are non-smoking. Smoking is allowed outside as long as you are at least 10 feet from the guest rooms. Please be considerate of other guests.

We reserve the right to charge $250 for noncompliance.

PETS

Many people are allergic to dogs. To keep the rooms as clean and comfortable for all, pets are not allowed. While we welcome Service Animals, unfortunately, pets, including emotional support animals, are not permitted at our hotel. Service animals are trained working animals, NOT pets.

The Americans with Disabilities Act (ADA) defines a service animal as a dog that is individually trained to do work or perform tasks for a person with a disability. Dogs or therapy animals whose function is to provide comfort or emotional support do not qualify as service animals according to the ADA, even with a doctor’s note.

We reserve the right to charge $250 for noncompliance.

FISH

Please do not clean, process, store or cook fish or crabs in your accommodations. There is a fish cleaning station on our dock for you to utilize.  Please cook seafood outside on the barbecue. And bring a cooler to hold your fish to take home! Freezer space is available for storing your catch.

We reserve the right to charge $250 for noncompliance.

DAMAGES

We reserve the right to charge you for damages beyond normal wear and tear, including cleaning fees. Please let us know if something has broken during your stay or you have noticed something that requires our attention. The management reserves the right to charge the guest’s credit card for damage and items that require replacement after the guest’s check-out.

CANCELLATIONS

CANCELLATIONS: We are quite small with only 11 rooms in total. Because of our size, cancellations affect us significantly. We appreciate as much notice as you can give us when your plans change.

  • We have a standard 48-hour prior-to-arrival cancellation policy. Please call the hotel directly if you need to change or cancel your reservation. Changes or cancellations made after the cancellation date are subject to penalty.
  • All no shows will be charged for the full length of their stay plus tax.
  • In the unlikely event you must shorten your stay or check-out early, you are responsible for the financial balance of your entire stay.
  • When making a reservation for 4 nights or more and canceled within 5 days, there will be a 1/3 nonrefundable deposit when canceled.

Why is the rooms page showing me no available rooms for my selected date(s)?

Two-night reservations are required on most weekends, with a three-night minimum required for major holiday weekends and during peak season. This may cause our availability calendar to show “No Availability”, even though we might have vacancies. Silly computers! Please call us directly at 503-368-5858.

Wheeler on the Bay(“us”, “we”, or “our”) operates the https://www.wheeleronthebay.com/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.wheeleronthebay.com/

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Wheeler on the Bay uses the collected data for various purposes: 

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Wheeler on the Bay will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements
Wheeler on the Bay may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Wheeler on the Bay
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: reservations@wheeleronthebay.com

By Phone: (503) 368-5858

We’re committed to easy access for everyone

Wheeler on the Bay is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

To help us make the Wheeler on the Bay website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

ADA Accessible Units

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Wheeler on the Bay reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.

All other properties may be subject to title III requirements.

How are we doing?

We’ve worked hard on the Inn at Wheeler on the Bay website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

If you enjoyed using the Inn at Wheeler on the Bay website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

Email us at

reservations@wheeleronthebay.com
Call us at (503) 368-5858